FAQ #: 128
I am using the Bank Reconciliation and I accept credit cards, but nothing is showing up in the Pending Credit Cards or the Cleared Credit Cards fields. I don't see my credit card payments at all.

In the Application Interface Maintenance, if you have your credit card terms set up to post to a different account than your cash account, you will not see these transactions in the "Pending Credit Cards" or "Cleared Credit Cards" field. The credit card amounts are being posted to a separate general ledger account. You have to make a manual journal entry when the amounts post to the bank to move the credit card amount to the cash account. At that point, you will see the amounts show up in the "Review G/L Entries" section.

If you want to utilize the "Pending Credit Cards" and "Cleared Credit Cards" fields, you will need to set your credit card terms to post to your cash account in the Application Interface Maintenance. When Answers sees that credit cards go to the cash account, it will separate credit card payments from other cash and check payments and make two journal entries to the cash account. One entry will be flagged in the reference code with "C-CARD" denoting that amount is a credit card amount. These figures will then show up in the Bank Reconciliation so that you can clear them as the post.