FAQ #: 35
How Can I See Other User's Faxes?

In the VSI-Fax Software administration, you can define a user as an "Administrator". When a user is set this way in VSI-Fax, they can use the multiple/other user's icon in the Answers Fax Log Viewer and see other user's faxes.

1. From the server, go to Start > Programs > VSI (or VSI-Fax) > VSI-Fax Server Administraton.

2. In the left panel, you should see your server's name. Right-Click on the server name and select "Connect". The user name is vsifax and there is no password.

3. Double-click on the Users option and you will see all the users in the right-panel.

4. Right click on the user name you wish to change and select "Properties". Then select the option to make the user an administrator.

5. Close out of the VSI-Fax Administration window.

6. Go to Start > Settings > Control Panel > Administrative Tools >Services.

7. Scroll down and find the VSI-Fax services. Right click on the VSI-Fax Server and tell it to stop and then right-click on it and tell it to start.