FAQ #: 64
I printed and updated the Stock Receipts Journal. My back orders were listed on the Back Order Review Report, but the pick tickets for them did not print.
The Stock Receipts Journal "creates" the back order release orders when the journal is updated. Once you have updated the journal, you will need to print the pick tickets. The Stock Receipts Journal, if it is updated, prompts the user at the end to print Pick Tickets for back order releases (If you have configured Answers Configuration, Inventory # 15 set to yes). If you select "Print Now" to print the pick tickets, the system will call the Print Pick Tickets program that is found on the Order Processing menus. If you do not print your tickets immediately after updating the journal (when your prompted) then you must use the Print Pick Tickets program from the Order Processing --> Daily Processing --> Sales Order Processing menu to print the actual pick tickets. You can also bring the back order release orders up in Order Maintenance to print a pick ticket or print a direct invoice if desired.