Tip of the Month for: April 2023

Previewing Standard Comments in Order Entry

Included in the last release of Answers is the ability to preview any generic Standard and/or Customer specific Standard Comments that are setup to print automatically and on which forms these apply.  These comments can be setup to apply to all customers and/or to just a specific customer.  These comments do not have to be manually added to the order, return, or quote in Order Entry although Order Entry does provide easy ways to add Standard Comments as line items that are not setup to be automatic and just needed on certain transactions, but not all.

The purpose of this new preview window is to allow the user to see any Standard Comments (of either type, generic or customer specific) that are currently enabled to print automatically and on which forms.  This can help ensure the desired comments are setup to print and to avoid any duplication of comments with those manually added.

This new preview window available from within the Automatic Comments window by clicking on the new [Permanent] button.  It is also available by clicking on Edit->Edit Line Item Info->Preview Permanent Standard Comments while on a blank new line or an existing comment line.  This preview window consists of 2 boxes.  The left-side box lists out any Customer specific Standard Comments that are configured to print automatically on at least one form.  The right-side box lists out any generic Standard Comments that are configured to print automatically on at least one form.  The first line of each group shows letters to indicate which forms those comment lines are flagged to print on automatically.  These codes are listed below:

Q = Automatically prints on Quotes

P = Automatically prints on Pick Tickets

A = Automatically prints on Order Acknowledgements

I = Automatically prints on Invoices


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