Tip of the Month for: April 2024

Applying Credit Card Surcharges in Cash Posting

A new feature is available in Cash Posting that optionally allows applying a Credit Card Surcharge to customers that opt to pay open invoices with a credit card after having originally placed them on their "open" account.  This works using the same "CCF" Special Charges code that can be used on sales orders for credit card terms that are setup to get a surcharge.  However you can use the surcharge in either program independently of the other and it is just offered as an option in both.

 

If you are not already using the surcharge code of CCF on sales orders, you will want to go to Special Charges Maintenance and set it up for any warehouses used in Cash Posting. Flag it as a "Surcharge Fee" using the option provided, the desired % in the normal Price box (which changes to a surcharge fee % box), and a Credit Sales G/L # to post these to.  Usually a Product Code is not desired on these.

Once setup you can enable this prompt in Cash Posting from the "Apply" pull-down menu bar. Once enabled, if a payment is entered with  recognizable credit card type from the check # drop-down box and the payment amount entered in the check amount box (this is the amount the customer wants to pay not including the surcharge), the user will be prompted if they would like to apply a surcharge to this payment or not.

If you elect to apply the surcharge, the amount box will be incremented to include the surcharge % and a debit memo will be created on their account for the amount of the surcharge. The debit memo should then be paid along with the other invoices during the process of applying payments.

If you change your mind about applying a surcharge during the process, simply cancel out before finishing the payment and the debit memo will be removed back off the customer's account. If you decide after the payment is finished you want to remove it, then it is recommended that you write it off using an Additional Credit Type and Amount box and having it apply back out of the same G/L # used when the surcharge was created.

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