Tip of the Month for: August 2022
Credit Management Work Center Enhancements
The current release of Answers added
several enhancements to the Credit Management WorkCenter.
►
The Hot
List, Customer Aging, and Customer Payment History tabs of
the Credit Management WorkCenter have been enhanced to allow
sorting by almost any column desired in the grids by simply
clicking on that column heading.
► A small white arrow will indicate which column is currently being used for sorting. The sorting can either be done in ascending order which is indicated by an upward pointing arrow or descending order which is indicated by an downward pointing arrow. If the sort order is not in the direction you wish, simply click the heading again to sort that column in the opposite order. The sort order you used last will be remembered in your user preferences when you exit the tab and will re-default the next time you re-enter the same tab of the Credit Management WorkCenter.
►
This
makes it easier for a credit manager to focus on customers
with higher balances, higher late amounts, higher over
credit limit amounts, older last payment dates, older
invoice dates, older last called dates, etc. by sorting
these working lists in the order that is most helpful.
►When
viewing Account Analysis from the Hot List tab in Credit
Management WorkCenter (also included in Customer Inquiry and
the Executive Information Center), customer Statements can
now be Previewed or Saved As. This option will allow you to
view and/or save the documents as PDF’s in the same way as
other Answers forms like Quotes, Invoices, and Purchase
Orders. This allows viewing what a statement will look like
before emailing or faxing one to a customer. This
option is not available when running batch statements from
the menu or for the automatically sent statements from the
menu.