Tip of the Month for: February 2017

Order Entry & P/O Entry Comment Improvements

Last fall's release of Answers included several new features to make it easier to deal with and see comments that are relevant to both sales orders and purchase orders.  These new features include:

Customer Standard Comments can now be checked to automatically print on P/O's issued for a sales order for the customer.  These can be especially useful on factory direct sales orders and P/O's as it allows a way to convey standard shipping or other information to your vendor for P/O's going direct to your customer.  If there are Customer Standard Comments that do apply to the P/O, the Customer Standard Comments icon will display beside the customer # on the Detail tab of P/O Entry.

If a sales order has notes that is linked to a purchase order line, a Notes notes icon will be displayed beside the sales order number on the P/O line in P/O Entry.  The user can then view and edit the sales order notes by clicking on this icon right in the Detail tab of P/O Entry.

If a sales order has comment lines that are set to print on the P/O to which it is linked, a Comment Lines icon will be displayed beside the sales order number.  The user can then view those sales order comments by clicking on this icon.

If a sales order that is linked to a P/O has both notes and comment lines, then a Sales Order Notes and Comment Lines icon will be displayed beside the sales order number.  In this case the user can click this icon to view both the sales order header notes and the sales order line item comments.

If a purchase order has notes that is linked to a sales order, a Notes notes icon will be displayed beside the purchase order number on the sales order line in Order Entry.  The user can click this icon to view and edit the P/O notes if needed right from the sales order line in the Detail tab of Order Entry.

Similar capabilities are available in the Open Orders tab of Customer Inquiry and Open Order Search windows and the Purchase Orders tab of Vendor Inquiry and P/O Search windows by right-clicking on line items that are linked between sales orders and purchase orders.  The right-click menus provide options to View Sales Orders, View Sales Order Notes, View P/O (or RMA), and View P/O (or RMA) Notes to aid in viewing information stored on one that may be relevant to the other.


Support Home

Other Tips of the Month